On jubali Responsible Gaming —
Keep the fun, avoid the harm

Jubali is more than just a gaming platform — it's a responsible community. jubali believes gaming should be a healthy form of entertainment that doesn't interfere with other aspects of life. That's why responsible gaming sits at the very heart of jubali's core principles.

Jubali's responsible gaming policy is built to international standards. jubali places the utmost importance on every user's wellbeing and mental health. jubali commits to never encouraging any user to play beyond their means.

Jubali adheres to the guidelines of the world's leading responsible gaming organisations. jubali regularly reviews and improves its responsible gaming programme to ensure users always receive the best protection.

Responsible gaming means enjoying gaming as a mindful, controlled form of entertainment. At jubali, it means staying aware of your budget, your time, and your emotions.

Traits of a Responsible Gamer:

• Treating gaming as entertainment, not a source of income
• Set a budget in advance before you start playing on jubali
• Not spending more time on jubali than planned
• Avoid chasing losses by continuing to play after losing
• Keeping family, friends, and work more important than gaming
• Making calm, clear-headed decisions while playing on jubali
• Avoid playing on jubali under the influence of alcohol or any other substance

Jubali wants you to enjoy gaming, but not at the expense of other areas of your life. Always stay mindful of your limits while playing on jubali.

Jubali wants you to know yourself. If you notice any of the signs below, reach out to jubali for support or take a break.

Jubali offers a range of powerful tools to help you stay in control of your gaming. All of jubali's tools are completely free and available to use at any time.

Sometimes, taking a break is the best decision you can make. jubali offers a Self-Exclusion feature that lets you pause — temporarily or long-term — from all of jubali's gaming services.

How Self-Exclusion Works at jubali:

• Log in to your jubali account

  Log in to your jubali account and go to your account settings.
• Open the Responsible Gaming section

  Find the "Responsible Gaming" option in your jubali account settings.
• Select Self-Exclusion

  Choose how long you want to take a break from jubali — 6 months, 1 year, or 5 years.
• Confirm

  jubali will action your request immediately. During the break period, access to your jubali account will be suspended.
• Contact Support

  You can also request Self-Exclusion directly through jubali Support. jubali's team is available 24/7 to help.

Jubali strictly prohibits anyone under the age of 18 from accessing the platform. jubali believes that protecting minors is a social responsibility.

Jubali's age verification process:

• Jubali verifies the age of all users at the time of registration
• Jubali verifies age through official government ID checks
• In cases of any doubt, jubali suspends the account and conducts additional verification
• If anyone under 18 is found on jubali, their account will be closed immediately

Jubali's Tips for Parents:

If you are a parent or guardian, jubali recommends installing parental control software on your child's device. jubali asks that you follow the steps below to help keep your child safe:

• Use passwords and PIN codes on your devices
• Keep your jubali account login credentials secure
• Be mindful when playing on jubali in front of your children
• Have an open conversation with your child about online gaming

Jubali understands that managing things on your own can sometimes be difficult. If you feel that gaming is having a negative impact on your life, jubali encourages you to seek professional help.

Jubali's dedicated support team is available 24 hours a day, 7 days a week. You can reach out via jubali's live chat or email support to discuss any concerns.

Remember, asking for help is not a sign of weakness — it takes courage and is always the right move. jubali will always be by your side.